What do I do in a crisis?

Emergency

If there is an immediate risk to your safety or someone else’s:

  • Call 000

  • Go to your nearest hospital emergency department

  • Call your nearest public hospital's Psychiatric Triage Service (24/7)

Support Services & Resources

Express Appointments

From time to time, we offer express appointments when we’re unable to fill a spot from our waiting list. These may become available on the same day - up to two hours before the appointment time.

If an express appointment opens up, you're welcome to book it through our online booking system.

 

If you're struggling, your GP can help.

Many GPs have training in mental health and can assist, especially if your crisis relates to medication (such as side effects, stopping suddenly, or running out). They can also provide referrals to connect you with appropriate support services.

It’s important to book a long appointment as soon as possible to give you enough time to talk things through. Keep in mind there can be a wait to see your GP, so try to book early where you can.

You can also talk to a pharmacist if you are concerned about any of your medications. 

Support Services

Lifeline Australia – 13 11 14 (24/7)

Suicide Call Back Service – 1300 659 467 (24/7)

Beyond Blue – 1300 22 4636 (24/7)

Headspace -  1800 650 890 (9am to 1am, 7 days)

Kids Helpline – 1800 55 1800 (24/7)

National Domestic Family & Sexual Violence Counselling Service1800 737 732 (24/7)

Safe Steps Family Violence Response Centre - 1800 015 188 (24/7)

Parentline - 132 289 (8am to midnight) 

Griefline - 1300 845 745 (8am to 8pm, 7 days)

Mensline Australia- 1300 789 978 (24/7)

Brother to Brother - 1800 435 799 (24/7)

13YARN – 13 92 76 (24/7)

Healthdirect - 1800 022 222 (24/7)

Carers Australia 1800 422 737 (8am to 5pm Mon-Fri)

Women's Information & Referral Exchange (WIRE)

Ask Izzy

Black Dog Institute

Disability Gateway

Rainbow Door

QLife

Switchboard Victoria

Queerspace

 

Military, Police & Emergency Service Workers

Open Arms - 1800 011 046 (24/7)

BlueKnot Foundation - 1300 657 380 (24/7)

Phoenix Australina - Responder Assist - 1800 329 191 (9am to 5pm)

Fortum Australia - 1300 339 594 (9am to 5pm)

Open Arms - 1800 011 046 (24/7)

You can also contact your agency's EAP provider